Reviews
"Thank you for the brilliant training – my team had nothing but high praise about it and I know it’s been incredibly useful already. Many thanks". Kitz Gulliford, School of Business, Management and Economics, University of Sussex
"I just wanted to thank you for Thursday's course I really enjoyed it & learnt such a lot. Friday I presented to a group of Lung Cancer Nurses and found the discussion part of my session a lot easier thanks to some great tips from you. Keep making a difference." Jules Lewis, End of Life Care Facilitator
“We have been working with Playout for over 10 years – Playout deliver both role play sessions at
our conferences, and full day masterclasses and in house events with us and have always received
outstanding feedback from the delegates. Becky is a pleasure to work with. We would highly recommend
Playout to deliver your in house events and would be happy to share past evaluations from our own events
involving Playout with you” Clare Gallagher, Managing Director, Healthcare
Conferences UK
Thank you for delivering a splendid Effective Communications Workshop. It was a pleasure meeting
you both. The Effective Communications workshop has created a “ new buzz” amongst the 28 clinicians who
attended this event (which is some achievement considering your audience was made up of consultants who
had been in clinic until 4:00pm that day).
Edmarine McCalla│Education &
Training Manager│ GMCATS│ Care UK
Dear Becky, it was a pleasure to meet you on Thursday at the
conference. I would like to congratulate you on your presentation on preparing for revalidation.
Playout's presentation was an enthusiastic and enjoyable way for delegates to review the appraisal
process. Your role-play session was helpful for them to be reflective in their role as appraisers. It
absolutely challenged the myth that role play cannot be constructively used at a Conference. It was
brilliant.
Carol Dight, Director Nursing and Governance,
Musgrave Park Hospital.
Dear Becky, This is just to say a big THANK YOU for giving up your time on Thursday at our PLS Event. Your presentation was well received. Best wishes. Sue Leeves, Project Manager, Primary Care Development Team Brighton and Hove Clinical Commissioning Group
"Excellent session and hugely positive feedback! All the best, Perry", Perry Anderson, Practice Manager, Pound Hill Medical Group, Crawley
Many thanks for coming out and giving such an informative and enjoyable afternoon on Conflict Handling.
“Hi Becky, I wanted to send you a message to say a massive THANK-YOU for delivering such a great
training session again yesterday. Feedback from delegates was brilliant and everyone said how much they
enjoyed both the presentation and delivery of your workshops. I think that having the ‘fun’ element
really has a positive impact and drives home the message that even if we think we are delivering a
fantastic customer service there is always room for improvement/ learning.”
Ann-Louise Gardner, Head of Patient Experience, NHS South East London
“Hi Becky, Thank you very much for providing the training yesterday. We had very positive
feedback.”
Jacqueline O'Shea, North West Sussex Clinical
Commissioning Association
“I just wanted to thank you again for your contributions to our Nursing Conference. Your session
was very engaging, interactive and really focussed attention on the experience from the service
user's point of view. It was really refreshing to be able to reflect on practice in a different way.
The discussions after the drama sketches provided lots of food for thought in our group discussions later
in the day with many staff listing your session as one of their highlights of the day. Thanks again and I
do hope that we will be able to work together in the future.”
Francis Adzinku, Services Manager, Acute, Crises and ASC Services(Short Term
Services), MemorialHospital
“Thanks for the presentation training, feedback was very positive.”
Vicki Weston HR Manager, HOCHTIEF PPP Solutions (UK)
Ltd
“Hi Becky, was wondering if you could come to do the Angry Patient session for
us again . They learn enormously from your session every year so would be great if you can.”
Win (BRIGHTON AND HOVE CITY PCT)
“I have just returned from attending your Communications course today and wanted to say what a
brilliant idea.I thoroughly enjoyed it. Thanks again”.
Susan Archer, Assistant
Practice Manager, Woodlands Primary Care, Kent
Thank you for a very successful afternoon. I thought you would like to know about the feedback;
10 completed the afternoon and their feedback and their pooled scores showed:
- Content 45/50
- Leaders 48/50
- Style 50/50
- Interaction 49/50
- Relevance 49/50
- Organisation 47/50
It could only have been improved by being longer! You are definitely going to be asked again.
Thank you - it was a real pleasure to work with you all.”